Comprehensive Service and Support
Remote Diagnosis
Highly-Trained Field Service Engineers
Vast Local Parts Inventory
Lowest Price Consumables Guarantee
1. Remote Diagnosis
We solve most issues remotely and within two working hours. Eagle lasers are designed with Industry 4.0 in mind throughout. They are equipped with a comprehensive array of sensors and data logs that enable our service team to find and fix issues fast. With your permission, we log onto the system to investigate issues with the machine and periphery devices.
2. Highly Trained Field Service Engineers
Fairmont service engineers are skilled in all aspects of servicing your laser. We offer round-the-clock support to ensure you have the support you want when you need it most. Ask our customers about their experience and you’ll see true customer commitment.
3. Vast Local Parts Inventory
Fairmont holds a vast inventory of spare parts in Wisconsin for immediate shipment. We can ship consumables or replacement parts out same day if we receive your request by 2pm during working days, central time zone.
4. Lowest Price Consumables Guarantee
Fairmont provide the best prices on all Eagle Laser consumables, such as protective lenses, optics, and nozzles. If you find a lower price, we will beat it by 5%. You can run your Eagle Laser at peak performance knowing that your operating cost are minimized.
Fairmont Machinery Represents Only The Best
Reliable
Advanced
Productive
Experience You Can Count On
The Fairmont team are experienced experts who help you understand how our product lines can maximize your production lines.
We have service and support spanning North America. Application know-how, troubleshooting experience, maintenance, and training – all from Fairmont. The 4-Point Laser Success Program is free for the first year, and can be extended for subsequent years.